Frequently Asked Questions

Everything you need to know about your Matador experience.

What is the Matador shipping policy?

We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

Matador accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I find my correct size?

Each product page features a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Matador is committed to ethical fashion. We prioritize high-quality, durable materials and work exclusively with manufacturers who adhere to fair labor practices.